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218 | Using Evidence-based Strategies, the Enneagram, and Biblical Principles When Working with Difficult Clients

Personality Disorders, Challenging Issues, and Complex Cases, Thursday 9/14 2:15 – 3:30 PM, Workshop Tracks


Siegel Bartley, Ph.D.; Deborah Braboy, Ph.D.



Approved For CE

Licensed Professional Counselors, Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, Pastors, Pastoral Counselors, Lay Counselors, Coaches

Approved For CME/CEU

Medical Doctors, Osteopathic Doctors, Physicians Assistants, Midwives, Medical Doctors, Osteopathic Doctors, Physicians Assistants, Midwives, Nurses and Nurse Practitioners




Mental health professionals and medical professionals may experience fatigue, frustration, and stress when working with clients who resist attending counseling sessions or medical appointments. The reasons clients present as unmotivated, hostile, angry, or oppositional to the therapeutic process or medical intervention will vary in complexity. The therapeutic process can be productive when mental health and medical professionals are equipped with strategies and interpersonal skills to mitigate the client’s resistance and understand the purpose for which clients use resistance. This presentation provides mental health professionals, medical professionals, coaches, clergy, and service providers with effective strategies, interventions, empirical techniques, and biblical principles to facilitate a favorable outcome when working with difficult Christian clients.

Learning Objectives

1. Evaluate predisposing characteristics and personality traits of clients who present with hostile and resistant behavior
2. Recognize their own levels of self-awareness, genuineness, interpersonal skills, and non-judgmental approach when working with challenging clients
3. Analyze empirical strategies and biblical principles that support a positive outcome for Christian clients who present with hostile dispositions
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